Halo Card Call Center, ge nödvändig information
Telkomsel is the largest provider in Indonesia that offers the best service including Halo card centers. Services are provided by using various means or media for the convenience of users. The hope is that various obstacles or information needed can be provided quickly and easily.
It turns out that although there are many Telkomsel users and some have even been for years. It turns out that there are still difficulties for customers when using their call center services for various reasons. As a loyal user or new customer, you should understand how to contact CS and what benefits exist.
Halo card centers are needed by customers to obtain various important information. The information obtained is more accurate because it comes from the Telkomsel company itself. So it can be trusted, clearly and does not take time because the answer given is also very fast.
Brief information about Halo Telkomsel cards
Maybe you’re familiar with Halo cards owned by the largest supplier company in Indonesia, Telkomsel. The type of service provided is really slightly different because it is postpaid or used to pay later. For more information on how to get to know the Halo Card, see the short review below.
- What is a Halo card?
Kartu Halo is a postpaid network service provided by Telkomsel for all its loyal customers. You can use it for 24 hours as well as on different networks both 2G, 3G, 4G and the latest 5G prepared. There is also a Halo card call center service that can be used to find official information.
- How to pay bills
Since the payment system is postpaid, you can use it first and then get paid later. You will receive an invoice at the end of each period in detail and according to usage. There are many choices of payment methods such as through ATM, Internet banking, My Telkomsel, GraPARI, Indomaret, Alfamart, LinkAJA, MyGraPARI and others.
- Halo-kortkunder
There are often questions in the Halo Card call center about who can be a customer. Everyone can register as a customer, both new and old Telkomsel users. The condition is that you must dovasi activities with supporting data such as KTP, KK or other data needed.
- How to sign up to be a customer
Information on how to register is also often sought after because it is interested in becoming a customer. It is not difficult for you to just have to register on Telkomsel’s registration channel as GraPARI. It can also be on other official channels such as Telesales, Telkomsel Webbased and various partners both offline and online.
Halo card call center numbers that customers can contact
The importance of the function of the Halo card call center is that you must at least know the number that can be contacted. If at any time you want to use the service, you do not need to be confused about looking again because it is already stored in your contacts. Here are some numbers and guides on how to use the services of Telkomsel Kartu Halo.
- Special number for Telkomsel’s customers
Telkomsel’s customers can directly contact 188 at any time for 24 hours each day. For those of you who own a postpaid card like Halo, it won’t be charged or completely free. However, prepaid card users such as Simpati, Loop and Kartu AS are charged Rp300 / phone.
- FAQ numbers
If you have general questions or are not Telkomsel customers, you can contact 080 718 118 11. There are call charges like local calls so there is no need to worry if it is known for many charges. You’re directly connected to the Halo Card call center and can ask questions in general.
- Figures for foreign users
In addition to the two services above, Telkomsel provides special services for customers from abroad. Customers can make calls from abroad provided with a special number so as not to be charged at all (free of charge). Just call +62 8110 000 333 and the service is open 24 hours a day.
- No phone number
In addition to using a phone number, you can use other services such as email. Some options for how to contact a call center include:
- Facebook : Facebook.com/Telkomsel
- Twitter : Twitter.com/kartuHalo
- E-post : cs@telkomsel.co.id
You can also come to GraPARI directly during working hours to get complete information.
Examples of information that customers can ask if they contact the call center
Anyone can contact the Halo Card call center whether they are already customers or not. No matter what information is asked will definitely be answered as best as possible by customer service. If you are confused about what information will be asked, see some examples of questions from customers below.
- Disturbances experienced
If you experience problems such as a number that cannot be reached, difficulty registering an internet package, or difficulty findingother people’s pounds. Then you can immediately contact the CS with different numbers as needed. In this way, the disease can be resolved immediately and you will feel comfortable when using it again.
- Several ways to check
Information about several ways to check can also be done to contact the Halo Card call center. For example, how to check your own number, check bills, check transactions, check offers and others. Don’t forget to take notes so you don’t have to ask the same thing continuously to CS.
- Latest promotion for users
Customers can also contact CS services to get the latest profitable promotions. For example, there’s a promotion to save packages, so it’s a shame if you don’t use it to make bills cheaper. Do not hesitate to ask about interesting promotions so that you do not miss it later.
Benefits of using Halo card call center services for users
The Halo Card call center is deliberately provided by Telkomsel to provide customer satisfaction. The hope is that all information and various obstacles can be solved by contacting this service. The abundance of benefits provided is impossible to explain them all and below are some of the main advantages.
- Complete and clear information
Finding information related to the card used is sometimes not easy for various reasons and reasons. But by using this service, you will get information easier, faster, complete and clear. Because the information obtained comes directly from the company, and not from other media.
- Problem or problem solved
Professional and experienced customer service will help you overcome various problems or obstacles. So don’t hesitate to contact our service because whatever problem can be solved. For example, not knowing the latest transaction check, forgetting your own number, difficulty registering, temporarily blocked cards and various other obstacles.
- Can make a complaint
We are always open to various criticisms, suggestions and complaints from customers in order to maintain quality. You can file a complaint by contacting the call center in various ways. So just convey that by using a good Indonesian, polite, clear and understandable customer service.
In Indonesia, Halo Card users are already very numerous and evenly distributed in different regions because the network is very good. To improve service and maintain customer satisfaction, special services are provided. Customers are given the freedom to contact the Halo Card call center if they need information or resolve various issues.