If there is a problem, he will be contacted : MP3JUICEID

Permata Bank Call Centre Convention

How to contact  the Permata Bank Call  Centre is not as hard as it seems. For some people, this is difficult because they don’t know. If they really know how to call this call centre, the person must know that this method is easy. When you contact the call centre, you have to help your customers a lot.

That is why the call centre’s response to solving various types of problems is so rapid. It is not appropriate not to be involved with him when he is confused about banking issues. This is because even if many subjects are found, the issue will not be resolved completely. This is because the info is invalid.

It will be easier to contact the Permata Bank Call Centre directly, because the CS will answer the question directly. The CS’s answer will certainly be available when you come to the official and direct bank, so make sure you know how to contact the CS.


The first way to get in touch with the call centre is to call it. The services provided by the bank’s own gem are distributed to different contacts. The first service is called Permattel. This is the most common type of use that everyone can use. Permattel itself is available for two contacts.

The first contact is for domestic purposes while the second contact is for foreign use. You can call 1500-111 to become the first contact. The second call +6221-1500-111. Permata Bank Call Centre can be contacted at any time.

This is because both CS services are available 24 hours a day. In fact, the availability of 24-hour CS services is not limited to a perpetual service. Other services such as priority banking and preferred banking are also available 24 hours a day. However, the contact between the two is obviously different from the permattel.

For priority banking, you can call 1500-100. The number is for domestic purposes. If you are abroad, you are required to call +6221-1500-100. Priority banking itself is not available to the general public. Its services are reserved only for priority customers.

The limited service is also owned by Jains Preferred Banking. This is a high-end service that premium customers can only use. There are also two types of numbers depending on the location of the customer in contact. If in the country, customers can call 1500-110.

While abroad, customers can call +6221-1500-110. The service is available 24 hours a day, but there is a difference between contacting him during business hours and other hours. The number of CS available during working hours increases. As a result, the phone has rarely been delayed.

Call Center

In addition to your phone, you can  also contact  the Permata Bank Call Center, where the  first option is to use the email, the official email address of Permata Bank is the same care@permatabank.co.id. To contact him by email, log in first and log in to your personal email address.

Then, create a new message and enter the address you want to go to. Don’t forget to enter the title of the complaint or question you want to give. In the Message field, enter the experienced issue in detail. Don’t forget to even make a personal contract from the full name to the account number.

When you receive an email from a consumer, the Permata Bank Call Center will understand the meaning of the email as well as possible, in addition, it still takes waiting time until CS receives the best response, so try to explain the questions given as much as possible, which will make it easier for CS to identify complaints.

This obviously makes it easier to quickly reply to the message. In addition to email, you can also contact Permata Bank via social media. Twitter is one of the most active banks on social media gem bank. It’s not hard to call him via Twitter.

First, prepare your personal data and account as thoroughly as possible. Log in to your personal Twitter account when you’re ready. Get bank gems’ official account after logging in. The official account is the same as the @permatacare account. The Official Account of the Permata Bank Call Center has  similar features to other official accounts on Twitter.

You can contact in two ways when you find your account. These methods include dm and name. DM can be used for questions with privacy in nature because it is necessary to include some personal data when contacting via email. But for those in the nature of the question, just @permatacare tell it right away.

More information about call center

There are often some questions relating to the Permata Bank call centre, one of the most common questions concerning costs when contacting a call centre, noting that there is a rate every time you call the number, and rates vary when you naturally make contact at home and abroad.

Interlocal rates can be used when contacting abroad. As such, rates vary according to the SIM card used if connected domestically. In fact, contacting via email and social media is a way to choose unless the customer gets credit in stock.

At the same time, complaints can still be expressed, even if it is not as quick as using the phone. In fact, the bank’s own gem call center is developing a technology called Voice ID. With this technology, data verification of when to run fast on the phone. Some consumers complain about the verification of this data.

This is because the verification of data takes a long time, as it uses a large number of customer credits. Because of the voice ID, data verification is not actually naked. However, the system will be able to determine the voice of the party making the call.

With this detection, the system will immediately know whether you are the person calling for it. But to use the Voice ID service, you must first register your voice. The registration of the vote is carried out through Permattel.

If there is a problem, he will be contacted.

If there is a problem,  do not contact  the Permata Bank Call Centre . In some cases, you are forced to contact the call centre, one example of which is when the ATM card is swallowed or lost. If that happens, please contact the call centre directly to block the ATM card.

If this block is not blocked, the ATM will be used by another party and the balance in it will be immediately lost. Blocking using a call centre may be the best prevention effort. In addition to blocking the ATM card, if necessary, you must contact the call centre.

For example, atms often face disruptions even if they make important payments. It is not good to wait until the ATM recovers due to lack of time. It would be better to call the call centre directly. Thus, the call centre itself provides transfer and payment features for various services.

With the benefits of contacting him, make sure you save bank gems contacts from your own mobile phone. This will be very useful whenever it is suddenly needed. In this way, when you need contact with the Permata Bank Call Center , you no longer need to find them  .

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