24 hours BCA Call Center Number and Its Services
The BCA Call Center is a facility provided by the management of the Asian Central Bank (BCA) in an effort to provide complaints services from customers. The Call center itself is defined as a corporate or office call center to receive or send requests by phone.
BCA customers who want to communicate with the bank, for example, when there are questions or complaints, can contact via the CC number. You can call a 24-hour contac center , can be via a smartphone or land line from anywhere in Indonesia without having to enter the code of each section.
However, usually for calls from abroad, you have to add some code in front of the BCA call center number which we will also discuss in this conversation.In addition, to contact CS melalui call customer call center juga will be paid.Customers don’t need to worry, because the service fee for contacting the CC BCA is very cheap.
Interestingly, one of the largest private banks, the BCA is also offering call centres without service charge. Customers can contact the bank via WhatsApp, social media, email or chat via the official website. For more details, in this discussion, we will be fully reviewing the bca call center management. come check!
BCA Call Center Number and Its Services
For those who want to contact this bank through cc services, you can press HALO BCA number 15 00 888 with no area code if you are in Indonesia. The customer service team who receives a customer phone via a number will provide answers according to the question. Here are some of the things most likely to be asked through Halo BCA:
- Complaints related to the problem
Most of the BCA callcenters are experiencing problems both as customers and the general public.For example, ATMs cards that are swallowed to require temporary obstruction, experience fraud cases, blocked account numbers and other issues.Usually, customers contact CC first when they get issues because Halo BCA can contact 24 hours.
- Stash products
Through the contac center, you can also ask for information about any deposit products offered by the bank;some of it is Cpresi savings, futures, processes and many other products.
- Credit cards
If you are interested in using credit card services, you can also ask for this information through Halo BCA. You can ask about the type of credit card that is best suited or meet the criteria. In addition, customers who already have credit cards can apply for a limited increase through the call center.
- Loan services
Services on mortgage funds are very common in banking activities, including at the BCA. You can ask about available loan information including terms, tenor, interest and other details.
- BCA Syariah
Many customers are also contacting the BCA call centre to ask about Shariah services, for example for funding and deposits.
Called Bancassurance, the products offered include Provisa Syariah, Max / Platinum, Platinum Syariah and other insurance products.
In addition to the questions about BCA products as mentioned above, through the call centre you can also apply for opening a new account. Furthermore, the Asian Central Bank currently provides online account openingservices through Internet banking and m-banking.
BCA Call Center Service Rates
To contact the bank call centre, customers will be charged for the service. If you are contacted via a mobile phone then use the +62 21 15000 888 number, which you will later receive a fee ranging from Rp 220 to 2 minutes. Information about this service may be changed with the policies and types of service providers using the call.
Before contacting Halo BCA, you should prepare personal information such as your full name, the location of the date of birth, the account number, and the name of the biological mother. Given that usually when contacting bank customer services, you will certainly get some confirmation questions first for the safety of customer transactions.
By preparing the necessary information and what questions you will pass on, it will save the rate of telephone service. However, if you do not want to be paid for the service, you can contact the BCA via WhatsApp, which we will explain in the next sub-discussion.
How to contact BCA via WhatsApp
In addition to the CC number, customers can also contact the bank via the WhatsApp number. This latest service from the BCA makes it very easy for customers because they don’t charge the phone. Moreover, even if they communicate through WhatsApp, customers can still ask about various service products or submit a complaint.
Not only that, this WhatsApp call center can also be contacted 24 hours full time, which means there is no deadline. So when you need information, you can get a quick response from the BCA. However, you can only use the chat feature and can’t use video calls or audio message features.
Do you know how to contact the BCA call center via whatsApp? here we provide information about the official phone number and how to contact:
- Keep the WhatsApp 0811 1500 998 phone number on your phone. Remember, only one bank’s WA number and the name “Bank BCA” and the verified logo is listed so don’t be fooled if there are other numbers that try to contact you on behalf of the BCA.
- To start the conversation, go to the previously saved contact and write the starting text #HaloBCA. After a while, the customer service team or admin will respond to your conversation.
- You can then send the questions or complaints you want to send. For example, “I want to ask you about a loan without grace, what do you do?” After that, it remains just waiting for an answer from CS which usually doesn’t take long.
Fyi, if the cs have responded to your message and have not had another reply for a long time then the chat column will end up by the customer service team. You can also send photos in PNG, JPEG or JPG format via conversation. Want to know? You can try it yourself, if you happen to need information, there’s nothing wrong with contacting the BCA through WhatsApp.
How to contact Halo BCA Call Center for Free
The BCA also provides other customer care services, which are certainly free of charge for credit, including the following:
- On Twitter
This bang twitter account name @haloBCA you can contact via DM or mention when you have questions about BCA products.The account should not be locked so that bca Twitter CS can reply to the message you send.
- Via Chat
Go to the bank’s official website and you can use the available chat features. The official website address is in bca.co.id, you can later see pop up messenger in the bottom right corner of the website page.
- By Email
Halo BCA’s email address is in firstname.lastname@example.org that you can use to contact the customer service team when you have any questions or complaints.The email admin usually discusses your message within 24 hours, but it is possible it can be faster.
Well, for those of you who plan to contact BCA customer service, you can use one of the above call centers. Record and save information about the BCA call center so that if needed at any time it can be useful.